Imagine an invoice arriving, getting verified, matched, coded, and recorded—all automatically. This is agentic AI in practice. The joint session held on 23 July 2025 between SGListCos and Deloitte brought together finance and technology leaders to explore how agentic AI is reshaping finance, offering compelling advantages like faster workflows and lower costs, but also significant risks in control and governance.

Haridas (Das) Kanagasabai of Deloitte set the tone, emphasising that, "trust is finance’s ultimate currency, and yet is precisely what AI-driven systems make harder to assign." He highlighted the urgency for boards to build governance around systems that decide faster than humans can review.

Aditya Shankar from Monitor Deloitte walked through the architecture of scalable AI adoption, noting, "to remove humans from workflows, organisations must evolve their data structures, models and compute foundations."

Providing a real-world example, Zi Yong Chua shared how Carro has deployed generative AI to automate audits of over 40,000 customer service tickets monthly.

The panel, moderated by Tanya Shariff, featured insights from Emily Ng of Oracle, who shared how AI-powered assistants help automate expense reports and accelerate book closing. Meanwhile, Pramodh Rai of Cyber Sierra pointed out the high stakes, noting, "once superintelligence is cracked, you win at a cyber, social and biological level."

A recurring message throughout the session was clear: “Don’t wait for perfect answers - start building. Start a movement, not a mandate.” As Agentic AI continues to move from pilot to production, a stronger partnership between finance, technology and risk functions will be critical.

SGListCos remains committed to supporting listed companies in navigating emerging technologies with clarity, accountability and long-term value in mind.